Holiday Concierge Services – Meeting Customers’ Needs
In today’s high pressure world, holidays are increasingly important, providing a rare opportunity for people to unwind and recharge their batteries.
So it is no wonder that there is a growing customer demand for services that make it still easier to take your foot off the accelerator pedal for a while.
Holiday concierge services are a relatively new concept that have arisen in order to meet customer demand for a higher quality holiday experience.
The concept has its roots in the traditional concierge who has long been a familiar sight in the world’s best hotels. The hotel concierge is there solely to improve the experience of guests, helping with restaurant bookings, theatre bookings and the myriad of other miscellaneous queries and requests that a hotel guest may have when staying in a hotel.
Indeed, the traditional hotel concierge is one of the most customer-centric roles in the tourism industry. Many of the best new product development ideas have been created by adapting a product from one market to the needs of a different sector – and this is what has spawned the development of the holiday concierge, adapting the service associated with top hotels to holiday homes.
Until recently, self catering accommodation lived up to its name. If you wanted something, nobody was there to cater for your needs – you had to cater for yourself!
This is the gap in the market that the new concept of holiday concierge services sets out to fill. Now you can have the freedom and space of a holiday home combined with the service and personal atten